Chapters: 0:00 Intro
0:28 How do I set up multiple N970P webcams with one remote?
1:51 Upgraded remote 2:12 What is the ideal distance range for the N970P?
2:27 How does the auto framing feature work?
3:18 How is the quality of the microphone?
3:51 What is the resolution capability?
4:15 Outro/Contact info
Please ensure that the light in your environment is free of unique tones or intense light sources. Things such as walls / floors / other large-area non-standard light sources, including areas with colored or intense light.
In such environments, photographed pictures are subjected to color cast due to the lighting impact of these light sources.
For Windows & Mac: Using the NexiGo Webcam Settings Software, you can adjust the image parameter you want according to your needs.
Note: Download the NexiGo Webcam Settings Software from nexigo.com/software.
There are several reasons this could happen:
1. There is something wrong with the USB port. Please use a different USB port or another PC and test the camera again.
2. The PC does not recognize the camera device. 3. The operating system and computer configuration do not satisfy the requirements of the camera. Please check your system specifications.
4. The video preview feature of the application is not turned on, or the application has a privacy feature that prohibits access to the camera. Please adjust the application's privacy settings or try a different application.
Preset Settings: Step 1. Adjust the camera view to fit your needs. You can zoom in / out using the zoom buttons or pan and tilt the camera using the arrow buttons.
Step 2. Press and hold any numbered buttons (1 to 3) for three seconds to save the current settings to a numbered button. After the setting is completed, a "Set preset: #" will be shown in the upper left corner of the image with the number of the preset that was selected and will override any previously saved preset. Call Preset: Press one of the numbered buttons once to recall the preset on that button. If the button has been preset, a "Call preset: #" will be shown in the upper left corner of the image with the number of the pressed button.
8. Auto Framing Toggle Press to enable or disable the auto framing function. Press and hold to adjust the auto framing sensitivity.
9. Indicator Light The indicator light will flash when the remote is being used. If you do not see the indicator light when you press a button you may need to adjust or change the battery.
1. Power Button Press to turn the webcam on / off.
2. Menu Button Press to open or close the On Screen Display (OSD) menu, or return to the previous menu. Press and hold for three seconds to mirror / unmirror the OSD menu.
3. Electronic Pan / Tilt Control Press the arrow buttons to pan / tilt the camera's view when it is zoomed in. Hold to increase the speed of the pan / tilt.
4. OK Button Resets the video capture view to the default position. In the OSD menu, press to select options and enter the next menu.
5. Numbered Buttons Assign, recall, or delete presets for the numbered buttons (1. 2, 3) Recall Preset: Press one of the numbered buttons once to recall the preset on that button. Set Preset: Press and hold for three seconds to save the current settings to a numbered button and will override any previously preset.
6. Zoom + Press to zoom in on the video. Hold to adjust faster.
7. Zoom - Press to zoom out the video. Hold to adjust faster.
Note: Please ensure that you have disabled the auto framing function and closed the OSD menu before using the zoom function.
Unless you have issues with the camera, we don't recommend any firmware updates. If you are not sure about if updates are needed, please contact our customer support cs@nexigo.com.
MJPEG/H.264
3840 x 2160@30/25/20/15/10/5fps,
1920 x 1080@60/30/25/20/15/10/5fps,
1280 x 720@60/50/30/25/20/15/10/5fps, etc. YUY2/NV12
1920 x 1080@60/50/30/25/20/15/10/5fps,
1280 x 720@60/50/30/25/20/15/10/5fps, etc.
Resolution
(HDMI Output)
30fps mode
3840 x 2160fps@30/25fps, 1920 x 1080@30/25fps 60fps mode
1920 x 1080@60/50fps, 1280 x 720@60/50fps
Lens
9-layer glass lens, f/2.2 aperture, 4.2 mm focal length
Field of View
D=90°/H=81°/V=55°
Focus Type
Fixed Focus
Focus Range
10" - 90" (0.25m - 2.28m)
Digital Zoom
Up to 10x digital zoom at 4K@30fps
Facial Enhancement
Support
Microphone
Dual noise reduction mics
Mic Pickup Range
Within 32.8ft (10m)
Video Output Port
1 x USB-B, 1 x HDMI
Software
Works with Zoom, Microsoft Teams, Skype for Business, Slack, Webex, and many more
Operating System
Windows 7 (Supports 1080p or lower),
Windows 8.1/10/11 or above macOS 10.10 or above
Hardware
CPU: 2.4 GHz Intel Core 2 Duo processor or better
RAM: 2 GB or more
USB: USB 2.0, USB 3.0(Recommended)
Video resolution
4K UHD (3840 x 2160)
Video format
MJPEG: 3840 x 2160@30fps, 1920 x 1080@60fps etc. H.264: 3840 x 2160@30fps, 1920 x 1080@60fps etc. YUY2: 1920 x 1080@30fps, 1280 x 720@30fps etc. NV12: 1920 x 1080@30fps, 1280 x 720@30fps etc.
lmage sensor
1/2.8" back-illuminated sensor
Digital zoom
Up to 10X digital zoom at 4K@30fps
Focus type
Fixed focus
Focus range
10"-90" (0.25m - 2.28m)
Field of view
D=90° / H=83° / V=54°
Mic pickup range
Up to 20ft
Application support
Chat software: Skype, FaceTime, Zoom, Yahoo!, Hangouts Streaming software: Open Broadcaster Software and Xsplit Photo or video: Using system camera App(Camera for Windows, Photo Booth for macOs)
System requirements
• Windows 7/8/10/11 or above • macOS 10.6 or above • Chrome OS V29.01547 or above
Step 1. Make a Connection for the Camera
Method 1: Power via Wall Outlet
1. Plug in the camera using the provided Power Adapter and Power Cable.
2. Connect the camera to a computer using the provided USB 3.0 cable.
3. Toggle the power switch to turn the camera on.
Method 2: Power via PoE Router
1. Connect the camera to a PoE Router or Network Switch using an Ethernet Cable (not included).
2. Toggle the power switch to turn the camera on.
Note:
You must use a CAT6 or higher Ethernet Cable to ensure normal operation.
Make sure your Router or Network Switch supports PoE to power the camera through the Ethernet cable.
Step 2. Wait for Camera to Power Up
Once powered on, the power indicator on the front of the camera will light up. The camera will then begin its initialization process, moving to the outer limits of its range of motion before centering in a neutral position.
Once the camera has completed its initialization, it will stop moving and begin receiving commands.
lf preset 0 has been set, the camera will move to preset 0.