Software and Download
Frequently Asked Questions

START-UP ISSUES

Please follow the steps in the picture instructions below:

1. Unfold the clip base and place the webcam on the top of your monitor

2. Hold the webcam firmly in place, then fold the support circled in red below toward the monitor until it touches the back of the monitor.

Tough Luck

This mounting method is not intended to clip or cause any damage to your monitor. It will be held by gravity and should rest on the monitor without issue.

SETTINGS ISSUES

Our webcams are tested in a variety of environments and are intended to function well with default settings. However if you need to fine-tune or correct your display settings we have an application available for download.

NexiGo Webcam Application

Please install the application. With this application, you can change the majority of settings with ease.

MALFUNCTION ISSUES

Microsoft Teams released an update recently that has been causing some issues with microphones. In Microsoft Teams please navigate to the Settings menu, you will find a setting called Automatically adjust mic sensitivity. Please turn that setting off, and this should clear up the microphone issue.

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
Not enough items available. Only [max] left.
Add to WishlistBrowse WishlistRemove Wishlist
Shopping cart

Your cart is empty.

Return To Shop

Add Order Note Edit Order Note
Estimate Shipping
Add A Coupon

Estimate Shipping

Add A Coupon

Coupon code will work on checkout page