0: Please note all current shipments on the market come with the latest firmware. You don't have to update it.
1: Make sure to download the authorized latest firmware as shown below or NexiGo customer service, unauthorized firmware will cause damage to the operating system.
2: Make sure the firmware version to be upgraded is the latest one, downgrading will cause damage to the operating system.
Download the MTKusbDriver as shown below, find DriverInstaller.exe in the MTK_Driver_ ext folder and double click to install the driver on your PC.
Download the Upgrade Firmware as shown below. Save the firmware to your desktop or another convenient location. You will need this in Step 5.
Turn on the camera and connect it to your PC.
Press and hold the Mode button for five seconds. The indicator light on the camera will turn red and the camera will enter USB mode so the firmware upgrade can be started.
Go to where you stored the upgrade firmware and copy that file. On a Windows Computer open File Explorer and navigate to "This PC". Select the "PF590" from the list of devices, and double click the icon to open it. Paste the firmware update into the "PF590 -> Internal shared storage" folder. The firmware will then be downloaded onto the webcam.
Note: The firmware must be named "update". Any suffix or modification, "update (1)" or "upgrade" for example, will cause the upgrade to fail.
Restart the camera by pressing the camera lens housing downward to turn off the camera. Wait for 5 seconds to press the lens again to start the camera back up. The camera will be upgraded automatically and the indicator light will rapidly flash blue indicating the upgrade is in progress. When the process has been completed the blue indicator light will transition to a slower flashing indicating the upgrade was successful.
Please install the corresponding driver before recovery of the firmware.
a. Download and install the MTKusbDriver.
b. Download and install the InstallDriver.
Make sure the power cord and USB cable of the camera are disconnected in Step 1 and Step 2. All steps must be followed exactly or the instructions will not work properly.
Download and unzip files Recovery Firmware Files and Flash_Tool_exe_Windows as shown below.
a: Find flash tool.exe in the Flash Tool (Windows) folder and double click to start the tool.
b. Click choose in the Scatter-loading File section of the flash tool. Select MT6771_Android_scatter.txt file from the Recovery Firmware folder.
c. Select Firmware Upgrade in the selection bar.
Connect the camera to your Windows computer with the provided USB-C to USB-A cable. Press down on the camera lenses housing to pop out the camera lenses, activating the camera. Then click Download in the Flash Tool.
Plugging in the power cable, the reconvering will start.
The Flash Tool will pop-up Download OK after recovering finished.
Restart the camera after the recovering finished. Push down on the camera lens so that it touches the bottom and hold firmly until the indicator light turns off that indicating the camera is off. Push down on the camera lens again to turn the camera back on.