Connect The Camera To Any USB 2.0 Or USB 3.0 Port. It Will Take A Few Seconds For The Camera To Be Recognized After It Is Connected To The System. To Ensure The Camera Has Installed Correctly On A Windows Computer; Check Under Control Panel>System And Security>Device Manager.
There are several reasons this could happen:
1. There is something wrong with the USB port. Please use a different USB port or another PC and test the camera again.
2. The PC does not recognize the camera device. Please install any available updates and check with the PC manufacturer if the problem persists.
3. The operating system and computer configuration do not satisfy the requirements of the camera. Please check your system specifications.
4. The video preview feature of the application is not turned on, or the application has a privacy feature that prohibits access to the camera. Please adjust the application's privacy settings or try a different application.
Please Ensure That The Light In Your Environment Is Free Of Unique Tones Or Intense Light Sources. Things Such As Walls/Floors/Other Large-Area Non-Standard Light Sources, Including Areas With Colored Or Intense Light. In Such Environments Photographed Pictures Are Subjected To Color Cast Due To The Lighting Impact Of These Light Sources.